In today’s world, where employees can work from any location globally, a reliable intranet tool is a must-have for every organization. But with the many intranet solutions in the market, choosing the best platform for your business can be a challenge.
Whether it’s your first time introducing an intranet platform to your business or looking to upgrade your existing platform with a more efficient one, this guide offers you all you need to know when making that important decision.
What Is An Intranet Solution?
An excellent place to start is understanding what intranet is. The prefix “intra” in intranet means inside.
Therefore, it is correct to say that intranet is a closed network shared between your company employees and management. In simple terms, an intranet solution is a digital tool that helps you exchange information within your organization.
Traditionally, intranets were simple and only needed a local area network to connect employees. But things have since changed. Today, we have the internet incorporated into the intranet to allow the flow of information even from different locations.
If you are on the market for an intranet solution but are not sure what to choose, this intranet guide from Happeo can help you compare the top platforms available so you can pick one that best fits your business.
What To Look Out For In An Intranet Platform
Notification And Commenting Capabilities
The main goal of an intranet solution is to share information. But putting information out there without notifying other team players may not help much, and some communication may get lost with time.
That’s why you need to go for an intranet platform with notification capabilities to ensure your employees don’t miss any important communication.
Having your employees get the information is one part of communication; the other part is getting their response. A reliable intranet solution should allow for threaded communication or commenting.
Also, it should allow for a comment or a reply to be marked as solved to ensure that knowledge articles are tidy and reader-friendly.
No matter what it is created for, no one software works constantly without a glitch. When a tech issue occurs, you want to get the best support possible.
If you have ever had to use a tool with poor technical support, you may be familiar with how frustrating it can be, especially if its role is critical in your organization.
The best way to know about a tool’s support before trying it is by checking out its reviews. Frustrated clients will always leave a comment which can help you identify the platforms to avoid.
Easy Accessibility and Intuitive User Interface
Your platform of choice should have ease of access to encourage your employees to use it more. For example, ensure that the login process is smooth. Besides the login process, the user interface matters a lot too.
An easy-to-use platform ensures that your employees will be quicker at adopting it and minimize visits to the IT department for help.
Getting the perfect intranet solution for your organization can be a hurdle. But if you consider the features mentioned above, among others, that you may feel are essential to your organization, choosing the right platform can get much more straightforward.