Making Your Business More Manageable in 2018

A business that is well-managed has a competitive advantage. They can move more quickly, make faster decisions, and have a better idea of exactly where they stand at any given...

Even when they might be needed, these plans are often so out of date that they’re entirely useless. Within well-managed businesses, procedures are used on a daily basis. These are valuable resources that should be regularly updated and useful as a reference to anyone within the company or even outside of it.

It should also be noted that your plans should be realistic and correlate with the most in-depth and recent data you can put together. These days there are even analytics suites can help you do this, lightening the load for anyone in charge of creating or updating these plans.

Define and Follow Best Practices

Best practices keep your business consistent. These are the protocols you have written down and distributed to whoever needs them throughout the company, in a given department, or in a specific position. These outline the best ways to accomplish a particular goal, how a given situation must be handled, or show your employees a way to take a viable shortcut.

The right protocols decrease the time it takes to train, helps drive a consistent customer experience, and increases overall business manageability. This is not a strategy that has been vastly improved in recent years, but it bears repeating. Further, individual programs can make it easier to test protocols and analyze what should be kept and what should be removed from your systems.

Make the Most of Your Digital Tools

If you have digital tools and use them on a daily basis but haven’t integrated the tools you use well within your processes or the other tools you use, you have an inefficiency. Those inefficiencies have, historically, caused businesses to lose their competitive edge.

A solution that is already integrated end-to-end or integrates with other tools and resources easily is optimal. In 2018, these solutions are all around you. From the analytics solutions mentioned above to subscription and newsletter management or solutions that cover CRM as well as billing at the same time. The less friction there is and the more time you save, the more manageable your business will become.

Leverage Your Community

If you haven’t built one up yet, a community will in the short term make your business less manageable. However, for anyone that has invested in this strategy at all, finding ways to leverage the community you have built can make your company significantly more manageable. The better and more prominent the community, the bigger the benefits.

Advocacy and Customer Support – Members of your community are more likely to become resources and help those that are new to your brand or in the market for your products or services.

Content and Resources – Further, community members may create content and resources for other members of the community to use. This further establishes them within the community and gives you valuable assets.

Feedback – Making the most of the customers and fans you have is a lot easier than finding new ones. Feedback is one of the best ways to find new opportunities.

Written by:

Susan Ranford
Let’s connect on LinkedIn


By: BOSS Editorial Team

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