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“Only 12 percent of HR organizations
provide professional development for
themselves. There’s a lot of training
for the rest of the company, but very
little help for them to become better
at their craft. There is an absolute need
for this.”
- Josh Bersin
Josh Bersin started in
tech and sales marketing,
two fields you wouldn’t
immediately connect to
human resources. But after
joining up with a startup
that was in the process of
launching a software platform
for online learning, the pieces
started to fit together.
As an unfortunate casualty
of the recession, Bersin
lost his job, but took it as
an opportunity to begin
to think bigger. There was
an enormous demand for
online training. This, on top
of his fascination with online
learning, led him to research
the possible applications in
business.
“Every company, every leader,
has people problems at the
center of their business.
People are what make
companies successful, not
customers. If you treat your
people well, your people will
treat your customers well.”
But getting HR right isn’t easy,
and Bersin admitted there
were a lot of issues to address.
Each company has its own set
of problems, whether they are
culture, compliance, strategy,
or leadership. This is one of
many struggles: there is no
one-size-fixes-all solution.