Business trends come and go, but your HR department needs to be steadfast and strong, no matter what is thrown their way. A successful HR department can sort through new applicants effectively, they save your business money and they always keep your business’ image at the forefront of every decision they make.
Sadly, not every HR department is as efficient and organised as we’d like them to be. Let’s explore the worrying signs your HR department is completely floundering.
They’re drowning in paperwork
Documents everywhere and complete disorganisation are dangerous signs of a floundering HR department. It’s not due to poor training or a lack of dedication to the role, even the most experienced and confident of HR managers can become overwhelmed with paperwork and filing duties, especially if they’re handling potentially hundreds of employees—click here for more information on finance company HR systems. A HR department that is struggling to keep up with their paperwork duties could benefit from an investment in HR software.
Being a HR rep means being a people-person. However, a telltale sign that your HR department is struggling, is negative feedback from your employees. If your employees are telling you that their HR rep is always in a bad mood or simply unapproachable then you need to step in.
Perhaps the workload is too much, or the lines of communication have broken down for some reason. Many HR reps face long hours and high levels of stress daily. Again, installing a better HR software program could be the answer.
They’re unaware of all the different roles within the business
Roles and responsibilities in the workplace are always evolving and over time, the job someone initially applied for could be completely different just a few years down the line. It’s not easy to keep up, but a good HR department should be ahead of the game and understand the complexities and the responsibilities of various roles within the business.
If they don’t then employees can quickly become disengaged with HR and feel as though their concerns and queries aren’t being taken seriously, which can be incredibly damaging for your business. HR reps should be encouraged to mix with employees regularly and constantly update their understanding of roles throughout the company.
Onboarding feedback is poor
HR is responsible for headhunting, hiring and ultimately welcoming new starters with a strong and informative onboarding experience. Gathering feedback from these sessions is crucial and a good onboarding experience means that employee retention is likely to be high, and new starters feel comfortable in their new roles.
HR should be focusing on ways to make onboarding informative and engaging. If the overall feedback from the process is poor, then it can be incredibly damaging to your business.
And finally, problems with payroll
Payroll is so much more than just paying your employees. It’s down to HR to ensure that annual leave and sick days are taken into account as well as benefits or other deductions. If your business is full of complaints about errors in payments, then you should reach out to your HR department immediately to find the source of the problem.