Wilkinson also shared that Inogen has been a
proud partner to many of its suppliers for over
a decade, and goes out of its way to reward
those companies that do an exceptional job
with high quality and fast and consistent
delivery for oxygen concentrator parts.
Inogen’s employees are also very aware of just
how different and innovative the company is.
Since the economic crash of 2008, it has been
a difficult few years for the market, with fewer
reimbursements coming from Medicare and
other insurance options, and many companies
having to downsize and cut costs.
There are many things that employees of
Inogen can get behind. By advertising directly
to patients, Inogen has been able to scale the
business successfully since 2009. The direct-
to-patient approach keeps their marketing
fresh and the development team on their toes.
Because of this growth, the company has
been hiring new employees every month to
keep up with the demand in the marketplace—
new people who are excited to join a young,
“Growth like what Inogen sees is exciting for
new employees. A growing company provides
career paths that a stagnant company just
can’t. Every one of our sales managers, for
example, has grown in the company from the
sales rep position,” Wilkinson said.
But above all else, employees love the
feedback they get from Inogen customers,
because the work that the company does is
truly changing lives.
“It’s fulfilling. We help people who have a
need. I’ve never worked for another company
that has received so many ‘thank yous’ from
customers. People send us pictures of them
on a trip of a lifetime, that they wouldn’t have
been able to do with a traditional oxygen
tank, or stories of how Inogen’s devices have
changed their lives.”