Managing time for field service technicians is a critical activity for project managers to ensure delivery is on time. Many experienced project managers fret about time tracking – as more time would mean a stretched budget, thus decreasing their profits.
Timesheet management software helps in maintaining the accuracy of job schedules. If you are choosing a field service management software, check if they contain time off management features.
Read more to understand how time-tracking tools help a field service business become more robust in its business operations.
What does timesheet management software do?
A timesheet management software helps field service business owners manage their field service technicians’ attendance, employee work hours and project schedule.
A comprehensive field service management software will include time tracking features as its offerings. Tracking time is an important input for knowing if on-ground execution is meeting estimates, tracking project schedules and determining employee productivity.
5 key features of good time-tracking software include:
- Track multiple jobs and their schedules: If you’re a global business, you need a good time-tracking tool to manage the different time zones and job completion rates.
- AI-powered biometrics: ensure your field service technicians and employees are reporting to their respective jobs on time and with discipline.
- Automated time off management: you can enable your employees to manage approvals for their leaves, escalations, and time-offs.
- Geo-fencing: You can track your field service technicians’ location in real-time and know at what time they were at which part of the job site.
- Integrated payroll systems: a capable time tracking software will include a provision to calculate and make payments to respective vendors, field service technicians or employees.
Zuper enables field service businesses with advanced timesheet management features, including the above-mentioned ones.
5 benefits of using an automated timesheet management system for field service businesses
Understand how time tracking benefits your business’s project delivery and profitability:
Prepare more accurate estimates
If you time-track your projects across clients and job sites, you will have historical data available for the preparation of future estimates. This helps you use in-house data as per your business operations to truly make accurate estimates and quotes.
With comprehensive data on time-offs, you can know your employee’s and field service technicians’ productivity. You can use it as proof to defend your case against clients for any delays or additional costs.
Determine accurate payments for the work done
Most field service technicians and remote workers are paid on per hourly basis. For such jobs, having timesheet management software is essential. It will help you accurately with time-in and time-off management and calculate the total payment you owe.
Some comprehensive field service management software like Zuper also provides you with invoicing and payroll management. You can also automate payroll for the billable and non-billable hours.
Get compliant with local labor laws
For a global field service business, you will have to time track your labor and employees for accurate payments. A timesheet management software provides you with the necessary proof to the authorities about your work practices.
Good time-tracking practice in place means you can avoid hefty fines, reputation damages or any legal fees. It also helps with your financial audits in the country where your business is headquartered.
Better employee satisfaction and experience
Going overtime is very common in the field service industry. For the extra hours put in, one expects to get compensated fairly by the firm. With timesheet management software, you can reward your employees with breaks if they are clocking in too much time.
Such measures make your workplace healthy, resulting in job satisfaction for the workers. It also helps you know which employee you should retain and let go of the ones who are slacking off.
Identify bottlenecks to on-time project delivery
With time tracking, you can identify the workflows which are taking too much time. You can investigate the cause of time delays by visiting the job site.
Timesheet management will help you take initiative to optimize such processes. With more data and insights, you will run your projects with efficiency at peak employee productivity. When you take efforts for optimization, you can view the data on your dashboard to measure the impact.
Choose the right timesheet management tool for your field service business
An important aspect of choosing a timesheet management software is to ensure it is available across both Android and iOS app formats. This ensures your field service technicians are not restricted to downloading the app for their daily attendance.
Zuper’s field service management features are available across Android and iOS Apps, including time tracking. Book a demo to understand how your business can benefit from our timesheet management features.