Amazon Care provides both in-person and virtual healthcare services
Amazon’s telehealth service is being rolled out across the nation, the company announced earlier this week.
The service, known as Amazon Care, has a number of in-person and virtual-care services available to its users, including in-home and virtual-care visits, and free telehealth consultations.
“Patients are tired of a health care system that doesn’t put them first. Our patient-centric service is changing that, one visit at a time,” said Kristen Helton, director of Amazon Care, in a statement. “We’ve brought our on-demand urgent and primary care services to patients nationwide. As we grow the service, we’ll continue to work with our customers to address their needs.”
Amazon Care was originally launched back in 2019 as a pilot program to service the company’s employees at its Seattle headquarters, however it is now available nationwide.
Amazon says it will also be expanding its in-person care to more than 20 new U.S. cities this year, including Miami, New York City, San Francisco, and Chicago.
“The expansion comes as we continue to invest in growing our clinical care team and our in-person care services to bring convenient, quality care to more customers across the U.S.,” the company said.
The company says it is hoping that its blend of in-person and virtual services will attract employers to the service and away from other potential healthcare providers.
“Amazon Care combines the best of virtual care and in-person services, and as more and more organizations look for convenient, comprehensive, high-quality health care solutions, we’re seeing growing demand and excitement for Amazon Care’s unique hybrid care offering,” the company said.
Amazon says employers have already begun signing up for its services, including Whole Foods — which it acquired in 2017 —, Silicon Labs, and True Blue.