Many businesses are starting to make the switch to virtual phone systems. By making the switch yourself, you can gain a competitive advantage.
Surely it won’t be too long before landlines are a thing of the past. So, by moving to a virtual phone system early on, you can stay ahead of the crowd and make your business more efficient and productive.
What is a virtual phone system?
First things first. What exactly is a virtual phone system?
Quite simply, a virtual phone system is a cloud-based phone system for businesses. It uses VoIP, which stands for Voice over Internet Protocol, to provide an excellent alternative option to traditional business landlines.
By looking at the following advantages of using a virtual phone system, it should become clear how your business can gain the competitive edge.
Flexibility
With a virtual phone system, you can make and receive calls via an internet-connected device anywhere, anytime.
If your small business is dealing with global suppliers and customers, you gain lots more flexible communication solutions when you use a small-business-phone-system like OpenPhone, which grows with your company as it expands.
Professionality
Your small business can look more professional when it uses a virtual phone system. And every business owner knows how much making the right impression contributes to success.
Even if you run your small business from your spare room, customers and suppliers will be unaware and consider your business to be professional.
That is because you can choose a landline number, which gives the impression of an established business, even though you will manage calls on different devices without the need for permanent business premises.
When you utilize features like auto-attendant, it’s simple for calls to be redirected appropriately.
Using a virtual phone system can also make your small business appear larger than it actually is.
Communicating Effectively with Customers and Suppliers
It can take time to make telephone calls and answer calls from suppliers and customers. Furthermore, as a small business owner, you may not be able to handle every call efficiently when you use a traditional landline approach.
But with a virtual phone system, you can quickly text messages from your computer and easily set up auto-replies for when you’re unavailable.
Protecting Your Team’s Privacy
If you employ a small team, without a virtual phone system in place, team members would need to give out their personal cell phone numbers.
So, to protect your team members’ privacy and security, it’s much better to adopt a virtual phone system.
When your team isn’t worrying about privacy and security issues, they will be more focused and effective in their roles. In turn, that leads to better service; and ultimately that helps your small business to become more competitive.
Saving Money and Time
Without the need for a landline, you can save significant costs when you use a virtual phone system for your small business.
All you need is a Wi-Fi connection, making a virtual system more cost-effective and incredibly easy to set up.
In turn, that enables you to save money and time. You can invest that money and time into other areas of your small business to help you outperform your competitors and grow a loyal customer base.
Simplicity
If you’re worried that your time will be taken up having to learn a new system, rest assured, setting up and operating a virtual phone system is actually incredibly easy.
The best systems have user-friendly user interfaces that make managing your business calls simple.
You can easily choose whether unanswered calls receive auto-responses or answered calls are redirected, among many other options, to help your small business maintain effective communication and efficiency, and become more competitive.
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