Sometimes automation is the best option for a variety of reasons
Whatever may be your doubts towards automation as an up-and-coming marketeer, the fact of the matter is that numbers and studies don’t lie. Over 300 companies from a large chunk of the Western Hemisphere have stated that automation not only delivered time savings, but also improved the overall productivity of the business as well. To add to that, a little more than half of the services have stated that it provides a certain level of cost savings as well. Now that is no mean feat, even by itself.
Since the very word has been buzzing around in tech circles of late, most companies need to do whatever it takes to catch up. For the best Business Process Automation (BPA), the ideal enabler is improved technology which has been steadily assisting its growth for many years now. With the rise of robotic process automation companies, more services ideally need to automate those operations that can be sped up and are subject to human error every now and then. Let’s take a look at the top five:
- Repetitive tasks: There is a plethora of business processes such as assembly floor work, lockdown of facilities, status software updates, and the like that are manageable and predictable through automation. Once you reduce the manual work in all of these processes, not only will there be a decreased chance of human error, but human resources are more free to focus on tasks that require critical thinking.
- Credit and loan decision making: In the loan approval process, software automation can happen a lot better than you think. When an employee is involved, they only have a limited understanding of doing a credit check and financial analysis. With automation, the risk of making a decision that may not be the best is avoided and the decision is made quickly.
- Processing and data center operations: These are the two main operations that are automated the most. Notably, it eliminates the need for any kind of nighttime IT operations staff.
- Sensor-based alerts and tracking: Nowadays, the various Internet of Things (IoT) technologies like newer networks and sensors are beginning to be used by more and more services out there. This is an ideal way to introduce a substantial level of automation in your service. Be it motion sensors or temperature sensors, they will go a long way in ensuring that you business runs smoothly with the least possibility of any hiccups.
- Management of documentation: When it comes to a perfectly working paperless workflow, the aspects of purchase orders, budget approval, order processing, and other electronic requests all play a vital part in the grand scheme of things. Once all of them are incorporated into the end-to-end workflow, things become a lot easier to handle.
With a good idea of where automation is a good fit, it is equally, if not more, important to figure out when automation isn’t a good idea. By doing this, many careless and time-consuming mistakes will be avoided.
Decisions that humans have to make will certainly not be suited for total automation. Specific aspects like disaster recovery, total system failure, language translators, as well as travel and hotel reservations fall under this bracket. In all these examples, there are certain nuances and environmental cues that automation will not be able to interpret or pick up. By having the option of a final human decision, less information is left to interpretation.